Frequently Asked Questions
Frequently Asked Questions (FAQ) –PrintMall India
- What is PrintMall India?
PrintMall India – a division online document printing solutions in India. We also provide binding services at very reasonable prices. We are backed by the strong infrastructural base, which is methodically separated into numerous departments such as procuring and quality testing etc.
- How to contact with you?
Easy! Just drop us an email at help@printmall.in .You can also ring us at – +91 –901536 7008 - How can I place an order?
I ) Register to our website and place your order.
II ) You can send your documents by email on help@PrintMall India.
III ) Now you can also print your document by Whatsapp (No. +91 – 901536 7008).
- If I need personal assistance on my order. Who can I contact?
You can drop us an email at help@PrintMall India. You can also ring us at – +91 – 901536 7008 - Is cash on delivery available on www.PrintMall India?
No, Cash on Delivery (COD) option is not available. You have to opt for payment through Net Banking, Credit/Debit Card, Paytm or many more options are available. - How can I check the current status of my order?
You can check the status of your order by track order button and other related information on the ‘Dashboard’ section in user dashboard page, click on the ‘Orders’ link to view the shipping info of all your orders. - If I have to write any instruction for printing. Where can I write?
When you are placing your order and uploading your document. You will see the special instruction textbox in step two – document setting page where you can write any instruction related to your document.
- How do I cancel an order?
To give you the fastest delivery we start printing the orders (documents) same day. We can cancel your order until we start printing it. So, if you want to cancel your order please contact us within half an hour of booking your order. To cancel your order follow the below steps:
I ) If you want to cancel your order call us on +91-9717599341 along with your Order ID within half an hour of booking your order.
II ) If you are canceling your order, order amount will be transferred in your www.PrintMall India’s account. That amount you can use for next printout.
- Do you have pickup option?
Yes. If you live in the New Delhi/NCR area, you can choose “Order Pickup” and pick it up from our Delhi office. By selecting “Order Pickup” you do not need to pay the shipping charges when you place an order. Your order will be available for pickup when you receive an email/sms notifying you that it’s ready or will call you whichever comes first.(Put image for reference)
